Platform

Dynamic Case Resolution

Resolve Complex Issues & Approvals Across Multiple Systems in Minutes

Not days. Track every client touchpoint. Close cases faster.

Dynamic Case Resolution turns every approval into a trackable, routable, closable process.

The Problem

Your Approval Process Is Approval Purgatory

Tuesday morning. Suitability review request comes in.

Advisor submits form. Missing three key pieces of data. Gets bounced back.

Thursday:

Resubmitted. Compliance needs client financials from the CRM. Operations can’t find them.

Friday:

Client calls. “When can I invest?” Advisor says “any day now.”

Monday:

Still sitting in someone’s queue. No one knows who owns it. Everyone assumes someone else is handling it.

Your approval process creates more problems than it solves.

What’s Actually Broken

Data Lives Everywhere. Decisions Live Nowhere.

Information Scatter

Client financials in CRM. Investment history in portfolio system. Risk tolerance in planning software. Suitability reviewer sees none of it.

Approval Limbo

Request bounces between compliance, operations, and management. No clear owner. No clear timeline. No clear next step.

Context Loss

Each handoff loses critical information. Reviewer gets partial picture. Makes uninformed decisions. Creates more work.

Status Blindness

Advisor doesn’t know where it stands. Client doesn’t know why it’s delayed. Management doesn’t know it exists.

Your central operations hub operates in the dark.

What We Fix

Unified Control Over Every Approval Process

Complete Case Context

System knows your client. Knows their accounts. Knows their history. Pre-fills 80% of the form before anyone types a word.

Complete Case Context

System knows your client. Knows their accounts. Knows their history. Pre-fills 80% of the form before anyone types a word.

Complete Case Context

System knows your client. Knows their accounts. Knows their history. Pre-fills 80% of the form before anyone types a word.

Intelligent Routing

Every request follows the same path. Clear handoffs, automatic notifications, real-time status. No more “let me check on that.”

Intelligent Routing

Every request follows the same path. Clear handoffs, automatic notifications, real-time status. No more “let me check on that.”

Intelligent Routing

Every request follows the same path. Clear handoffs, automatic notifications, real-time status. No more “let me check on that.”

Approval Orchestration

Catch mistakes before they happen. Validate data against real systems. Stop NIGOs at the source.

Approval Orchestration

Catch mistakes before they happen. Validate data against real systems. Stop NIGOs at the source.

Approval Orchestration

Catch mistakes before they happen. Validate data against real systems. Stop NIGOs at the source.

Bi-Directional Integration

Every completed process makes the next one smarter. Your system gets better, not just bigger.

Bi-Directional Integration

Every completed process makes the next one smarter. Your system gets better, not just bigger.

Bi-Directional Integration

Every completed process makes the next one smarter. Your system gets better, not just bigger.

Integrated Workflows

What You Get

Unified Data Assembly

Automatically pull client data from multiple sources

Complete financial picture for every approval request

Investment history & risk tolerance in one view

No more hunting across systems for context

Unified Data Assembly

Automatically pull client data from multiple sources

Complete financial picture for every approval request

Investment history & risk tolerance in one view

No more hunting across systems for context

Unified Data Assembly

Automatically pull client data from multiple sources

Complete financial picture for every approval request

Investment history & risk tolerance in one view

No more hunting across systems for context

Approval Workflow Control

Define approval chains that make sense

Set dollar thresholds & complexity triggers

Automatic notifications & deadline tracking

Exception handling for unusual requests

Approval Workflow Control

Define approval chains that make sense

Set dollar thresholds & complexity triggers

Automatic notifications & deadline tracking

Exception handling for unusual requests

Approval Workflow Control

Define approval chains that make sense

Set dollar thresholds & complexity triggers

Automatic notifications & deadline tracking

Exception handling for unusual requests

Smart Case Routing

Route alternatives approvals to qualified reviewers

Escalate high-dollar requests automatically

Balance workload across approval teams

Geographic routing for multi-office compliance

Smart Case Routing

Route alternatives approvals to qualified reviewers

Escalate high-dollar requests automatically

Balance workload across approval teams

Geographic routing for multi-office compliance

Data-Driven Decisions

All relevant client information pre-populated

Risk assessment tools integrated

Historical decision patterns accessible

Compliance flags & warnings built-in

Data-Driven Decisions

All relevant client information pre-populated

Risk assessment tools integrated

Historical decision patterns accessible

Compliance flags & warnings built-in

Status Transparency

Real-time visibility for advisors & clients

Progress tracking with clear next steps

Communication history in one thread

SLA monitoring & alerts

Status Transparency

Real-time visibility for advisors & clients

Progress tracking with clear next steps

Communication history in one thread

SLA monitoring & alerts

The Transformation

The Transformation

Before Dynamic Case Resolution

Before Dynamic Case Resolution

  1. Suitability Reviews = Email Ping-Pong With Partial Data

  2. Approval Status = “Let Me Check On That”

  3. Decision Context = Scattered Across 5 Systems

  4. Process Consistency = Hope For The Best

New account opening = 2 weeks, 6 systems, 47 manual steps

Approval process = email ping-pong and hope

Help desk = "have you tried turning it off and on again?"

Process visibility = "let me get back to you"

New account opening = 2 weeks, 6 systems, 47 manual steps

Approval process = email ping-pong and hope

Help desk = "have you tried turning it off and on again?"

Process visibility = "let me get back to you"

After Dynamic Case Resolution

After Dynamic Case Resolution

Suitability Reviews

Complete Data Picture, Clear Workflow

Approval Status

Real-Time Visibility For Everyone

Decision Context

Unified View Of All Relevant Information

Process Consistency

Standardized Approvals Every Time

" Finally, someone is leveling up the data experience for advisors. What Milemarker is doing has been long overdue in the wealth management industry. "

Torie Happe

Holistiplan Head of Partnerships

" Finally, someone is leveling up the data experience for advisors. What Milemarker is doing has been long overdue in the wealth management industry. "

Torie Happe

Holistiplan Head of Partnerships

" Finally, someone is leveling up the data experience for advisors. What Milemarker is doing has been long overdue in the wealth management industry. "

Torie Happe

Holistiplan Head of Partnerships

70%

Reduction In Approval Cycle Time

70%

Reduction In Approval Cycle Time

90%

Fewer Incomplete Submission Bounces

90%

Fewer Incomplete Submission Bounces

Zero

Approvals Lost In Email Chains

Zero

Approvals Lost In Email Chains

100%

Visibility Into Approval Status And Bottlenecks

100%

Visibility Into Approval Status And Bottlenecks

Advanced

Approval Features

Multi-Source Data Assembly

Pull client assets from custodial systems

Import risk profiles from planning software

Access investment history from portfolio platforms

Combine everything into approval-ready packages

Multi-Source Data Assembly

Pull client assets from custodial systems

Import risk profiles from planning software

Access investment history from portfolio platforms

Combine everything into approval-ready packages

Conditional Logic Workflows

Route based on investment type, dollar amount, client tier

Automatic compliance checks before human review

Escalation triggers for complex or high-risk requests

Exception handling for non-standard situations

Conditional Logic Workflows

Route based on investment type, dollar amount, client tier

Automatic compliance checks before human review

Escalation triggers for complex or high-risk requests

Exception handling for non-standard situations

Decision Documentation

Capture reasoning for every approval or denial

Link decisions to supporting data & analysis

Create searchable database of approval precedents

Maintain complete audit trail for regulators

Decision Documentation

Capture reasoning for every approval or denial

Link decisions to supporting data & analysis

Create searchable database of approval precedents

Maintain complete audit trail for regulators

Integration Ecosystem

Send approved requests to trading systems

Update CRM records with approval status

Notify planning software of investment changes

Sync with document management systems

Integration Ecosystem

Send approved requests to trading systems

Update CRM records with approval status

Notify planning software of investment changes

Sync with document management systems

Multi-Source Data Assembly

Pull client assets from custodial systems

Import risk profiles from planning software

Access investment history from portfolio platforms

Combine everything into approval-ready packages

Decision Documentation

Capture reasoning for every approval or denial

Link decisions to supporting data & analysis

Create searchable database of approval precedents

Maintain complete audit trail for regulators

Conditional Logic Workflows

Route based on investment type, dollar amount, client tier

Automatic compliance checks before human review

Escalation triggers for complex or high-risk requests

Exception handling for non-standard situations

Integration Ecosystem

Send approved requests to trading systems

Update CRM records with approval status

Notify planning software of investment changes

Sync with document management systems

Dynamic Case Resolution

Built For Real Firms

Operations Command Center

See every pending approval across your entire firm. Know exactly what’s where and who owns it.

Operations Command Center

See every pending approval across your entire firm. Know exactly what’s where and who owns it.

Operations Command Center

Connect Investment Decisions To Trade Execution

Automatic Allocation & Rebalancing

Real-Time Funding Alerts & Cash Management

Direct Integration With Your Trading Platform

Mass Action Management

Bulk approve routine requests. Escalate exceptions. Route urgent cases. Control at scale.

Mass Action Management

Bulk approve routine requests. Escalate exceptions. Route urgent cases. Control at scale.

Mass Action Management

Comprehensive Performance Tracking Across All Investments

Risk Analytics & Attribution Reporting

Custom Benchmarking & Peer Comparisons

Client-Ready Performance Summaries

Compliance Integration

Automatic flags for regulatory requirements. Built-in suitability checklists. Audit trail for every decision.

Compliance Integration

Automatic flags for regulatory requirements. Built-in suitability checklists. Audit trail for every decision.

Compliance Integration

Connect Investment Decisions To Trade Execution

Automatic Allocation & Rebalancing

Real-Time Funding Alerts & Cash Management

Direct Integration With Your Trading Platform

Performance Analytics

Track approval times by reviewer and request type. Identify bottlenecks. Optimize your process.

Performance Analytics

Track approval times by reviewer and request type. Identify bottlenecks. Optimize your process.

Performance Analytics

Comprehensive Performance Tracking Across All Investments

Risk Analytics & Attribution Reporting

Custom Benchmarking & Peer Comparisons

Client-Ready Performance Summaries

Turn your operations into the control center they should be.

Why This Matters

Every delayed approval costs you client trust. Every lost request costs you advisor confidence.As the central operations hub, you need control over every process.

Stop Explaining Why Approvals Take Weeks.

Stop Explaining Why Approvals Take Weeks.

Stop Hunting For Client Data Across Systems.

Stop Hunting For Client Data Across Systems.

Stop Losing Requests In Approval Limbo.

Stop Losing Requests In Approval Limbo.

Frequently asked questions.

Can’t find what you’re looking for? Reach out to our team at hello@milemarker.co

What is Milemarker?

Milemarker is a data infrastructure platform built for wealth management. It connects more than 690 data sources — custodians, CRMs, portfolio accounting, financial planning, billing, and compliance systems — and reconciles them into a single data lake your firm owns. Firms use it to report revenue across custodians, track advisor productivity, reconcile billing and fees, and put clean data behind AI.

Who is Milemarker built for?

Milemarker serves RIAs and family offices, independent broker-dealers, banks and trust companies, insurance carriers, private equity–backed platforms and aggregators, TAMPs and OCIOs, fund managers, and asset managers. The problem is the same across all of them: client, account, position, and revenue data sits in systems that were never designed to talk to each other, and no one can answer a basic question about the business without an export.

Does Milemarker replace our current technology stack?

No. Milemarker connects the systems you already use without requiring you to replace them. Advisors continue using their existing CRM, portfolio platform, and planning tools — Milemarker normalizes and unifies the data underneath.

How long does implementation take?

Implementations run between 2 and 12 weeks. Where a firm lands in that range depends on scope and on how quickly your team picks up Milemarker MCP — teams that lean on it move fastest.

Milemarker stays hands-on throughout, because the goal is for your team to run the platform rather than depend on ours. Every firm gets a success manager dedicated to making sure your business goals are met, working sessions every other week, training sessions, monthly partner calls, regular release notes, and full documentation.

What does Milemarker do with my firm's data?

Milemarker reads from the systems your firm already runs, normalizes each source into a consistent structure, and reconciles them into one record. That record lives in your firm's own governed environment, not a shared vendor database. You keep the raw feeds, the normalized tables, and the logic that produced them. Milemarker never uses your data to train AI models, and it is never for sale.

Does Milemarker train AI models on my client data?

No. At Milemarker we want to be absolutely clear: your data is yours. We treat it as sacred, we never use it to train AI models, and it is never for sale. Your firm's data sits in a governed environment scoped to your firm, with access controlled by your own roles and permissions.

What happens to my data if we stop using Milemarker?

You own your data. That does not change when the relationship does — your firm's data is yours during the engagement and yours afterward. It is never sold, and it is never used to train AI models.

Where does my firm's data live, and who can access it?

Your data lands in a governed environment scoped to your firm, with access controlled by your own roles and permissions rather than shared across customers. Milemarker runs on redundant infrastructure across three cloud providers and monitors it continuously. Data residency controls, right to deletion, and privacy-first defaults are built in, and the platform is GDPR compliant.

Is Milemarker SOC 2 certified?

Yes. Milemarker is SOC 2 certified, and is currently pursuing ISO 42001 certification for AI management systems. Data residency controls, right to deletion, and privacy-first defaults are built into the platform, which runs on redundant infrastructure across three cloud providers under continuous monitoring.

What systems does Milemarker connect to?

More than 690 data connections, spanning custodians, CRMs, portfolio accounting and performance systems, financial planning tools, billing and revenue platforms, document management, and compliance systems. Milemarker builds and maintains these connections directly and partners with third-party providers to extend them, so the catalog grows continuously. Connections specific to wealth management — the systems generalist data tools tend not to cover — are the deliberate focus.

Do I need engineers or an IT project to use Milemarker?

No. Milemarker builds and maintains the connections, so your firm does not write code, run extracts, or stand up infrastructure. Operations teams work in Milemarker directly — building reports, reconciling revenue, and changing what leadership sees without filing a ticket or waiting on a development cycle.

What makes a firm's data "AI-ready"?

Data is AI-ready when a model can answer a question about your business without a person first explaining where everything lives and which fields mean what. Most firms fail that test — their data is spread across systems with conflicting identifiers, inconsistent field names, and no shared definition of a household or a fee. Milemarker does the normalization and reconciliation up front, so AI works against one reconciled record instead of a dozen partial ones.

What is Milemarker MCP?

Milemarker MCP connects Claude directly to your firm's Milemarker environment. You describe the metric, table, chart, or dashboard you want in plain language, and it gets built against your real data — including the styling on top of it. It reads and builds; it cannot alter the underlying data.

Can I build reports by describing what I want?

Yes. Operations leaders at firms using Milemarker MCP build reconciled revenue views, quarterly fee forecasts, client health scoring, and leadership dashboards by describing them rather than specifying them for someone else to build. The work that used to wait on an engineering queue now happens the same day the question is asked.

Frequently asked questions.

Can’t find what you’re looking for? Reach out to our team at hello@milemarker.co

What is Milemarker?

Milemarker is a data infrastructure platform built for wealth management. It connects more than 690 data sources — custodians, CRMs, portfolio accounting, financial planning, billing, and compliance systems — and reconciles them into a single data lake your firm owns. Firms use it to report revenue across custodians, track advisor productivity, reconcile billing and fees, and put clean data behind AI.

Who is Milemarker built for?

Milemarker serves RIAs and family offices, independent broker-dealers, banks and trust companies, insurance carriers, private equity–backed platforms and aggregators, TAMPs and OCIOs, fund managers, and asset managers. The problem is the same across all of them: client, account, position, and revenue data sits in systems that were never designed to talk to each other, and no one can answer a basic question about the business without an export.

Does Milemarker replace our current technology stack?

No. Milemarker connects the systems you already use without requiring you to replace them. Advisors continue using their existing CRM, portfolio platform, and planning tools — Milemarker normalizes and unifies the data underneath.

How long does implementation take?

Implementations run between 2 and 12 weeks. Where a firm lands in that range depends on scope and on how quickly your team picks up Milemarker MCP — teams that lean on it move fastest.

Milemarker stays hands-on throughout, because the goal is for your team to run the platform rather than depend on ours. Every firm gets a success manager dedicated to making sure your business goals are met, working sessions every other week, training sessions, monthly partner calls, regular release notes, and full documentation.

What does Milemarker do with my firm's data?

Milemarker reads from the systems your firm already runs, normalizes each source into a consistent structure, and reconciles them into one record. That record lives in your firm's own governed environment, not a shared vendor database. You keep the raw feeds, the normalized tables, and the logic that produced them. Milemarker never uses your data to train AI models, and it is never for sale.

Does Milemarker train AI models on my client data?

No. At Milemarker we want to be absolutely clear: your data is yours. We treat it as sacred, we never use it to train AI models, and it is never for sale. Your firm's data sits in a governed environment scoped to your firm, with access controlled by your own roles and permissions.

What happens to my data if we stop using Milemarker?

You own your data. That does not change when the relationship does — your firm's data is yours during the engagement and yours afterward. It is never sold, and it is never used to train AI models.

Where does my firm's data live, and who can access it?

Your data lands in a governed environment scoped to your firm, with access controlled by your own roles and permissions rather than shared across customers. Milemarker runs on redundant infrastructure across three cloud providers and monitors it continuously. Data residency controls, right to deletion, and privacy-first defaults are built in, and the platform is GDPR compliant.

Is Milemarker SOC 2 certified?

Yes. Milemarker is SOC 2 certified, and is currently pursuing ISO 42001 certification for AI management systems. Data residency controls, right to deletion, and privacy-first defaults are built into the platform, which runs on redundant infrastructure across three cloud providers under continuous monitoring.

What systems does Milemarker connect to?

More than 690 data connections, spanning custodians, CRMs, portfolio accounting and performance systems, financial planning tools, billing and revenue platforms, document management, and compliance systems. Milemarker builds and maintains these connections directly and partners with third-party providers to extend them, so the catalog grows continuously. Connections specific to wealth management — the systems generalist data tools tend not to cover — are the deliberate focus.

Do I need engineers or an IT project to use Milemarker?

No. Milemarker builds and maintains the connections, so your firm does not write code, run extracts, or stand up infrastructure. Operations teams work in Milemarker directly — building reports, reconciling revenue, and changing what leadership sees without filing a ticket or waiting on a development cycle.

What makes a firm's data "AI-ready"?

Data is AI-ready when a model can answer a question about your business without a person first explaining where everything lives and which fields mean what. Most firms fail that test — their data is spread across systems with conflicting identifiers, inconsistent field names, and no shared definition of a household or a fee. Milemarker does the normalization and reconciliation up front, so AI works against one reconciled record instead of a dozen partial ones.

What is Milemarker MCP?

Milemarker MCP connects Claude directly to your firm's Milemarker environment. You describe the metric, table, chart, or dashboard you want in plain language, and it gets built against your real data — including the styling on top of it. It reads and builds; it cannot alter the underlying data.

Can I build reports by describing what I want?

Yes. Operations leaders at firms using Milemarker MCP build reconciled revenue views, quarterly fee forecasts, client health scoring, and leadership dashboards by describing them rather than specifying them for someone else to build. The work that used to wait on an engineering queue now happens the same day the question is asked.

Frequently asked questions.

Can’t find what you’re looking for? Reach out to our team at hello@milemarker.co

What is Milemarker?

Milemarker is a data infrastructure platform built for wealth management. It connects more than 690 data sources — custodians, CRMs, portfolio accounting, financial planning, billing, and compliance systems — and reconciles them into a single data lake your firm owns. Firms use it to report revenue across custodians, track advisor productivity, reconcile billing and fees, and put clean data behind AI.

Who is Milemarker built for?

Milemarker serves RIAs and family offices, independent broker-dealers, banks and trust companies, insurance carriers, private equity–backed platforms and aggregators, TAMPs and OCIOs, fund managers, and asset managers. The problem is the same across all of them: client, account, position, and revenue data sits in systems that were never designed to talk to each other, and no one can answer a basic question about the business without an export.

Does Milemarker replace our current technology stack?

No. Milemarker connects the systems you already use without requiring you to replace them. Advisors continue using their existing CRM, portfolio platform, and planning tools — Milemarker normalizes and unifies the data underneath.

How long does implementation take?

Implementations run between 2 and 12 weeks. Where a firm lands in that range depends on scope and on how quickly your team picks up Milemarker MCP — teams that lean on it move fastest.

Milemarker stays hands-on throughout, because the goal is for your team to run the platform rather than depend on ours. Every firm gets a success manager dedicated to making sure your business goals are met, working sessions every other week, training sessions, monthly partner calls, regular release notes, and full documentation.

What does Milemarker do with my firm's data?

Milemarker reads from the systems your firm already runs, normalizes each source into a consistent structure, and reconciles them into one record. That record lives in your firm's own governed environment, not a shared vendor database. You keep the raw feeds, the normalized tables, and the logic that produced them. Milemarker never uses your data to train AI models, and it is never for sale.

Does Milemarker train AI models on my client data?

No. At Milemarker we want to be absolutely clear: your data is yours. We treat it as sacred, we never use it to train AI models, and it is never for sale. Your firm's data sits in a governed environment scoped to your firm, with access controlled by your own roles and permissions.

What happens to my data if we stop using Milemarker?

You own your data. That does not change when the relationship does — your firm's data is yours during the engagement and yours afterward. It is never sold, and it is never used to train AI models.

Where does my firm's data live, and who can access it?

Your data lands in a governed environment scoped to your firm, with access controlled by your own roles and permissions rather than shared across customers. Milemarker runs on redundant infrastructure across three cloud providers and monitors it continuously. Data residency controls, right to deletion, and privacy-first defaults are built in, and the platform is GDPR compliant.

Is Milemarker SOC 2 certified?

Yes. Milemarker is SOC 2 certified, and is currently pursuing ISO 42001 certification for AI management systems. Data residency controls, right to deletion, and privacy-first defaults are built into the platform, which runs on redundant infrastructure across three cloud providers under continuous monitoring.

What systems does Milemarker connect to?

More than 690 data connections, spanning custodians, CRMs, portfolio accounting and performance systems, financial planning tools, billing and revenue platforms, document management, and compliance systems. Milemarker builds and maintains these connections directly and partners with third-party providers to extend them, so the catalog grows continuously. Connections specific to wealth management — the systems generalist data tools tend not to cover — are the deliberate focus.

Do I need engineers or an IT project to use Milemarker?

No. Milemarker builds and maintains the connections, so your firm does not write code, run extracts, or stand up infrastructure. Operations teams work in Milemarker directly — building reports, reconciling revenue, and changing what leadership sees without filing a ticket or waiting on a development cycle.

What makes a firm's data "AI-ready"?

Data is AI-ready when a model can answer a question about your business without a person first explaining where everything lives and which fields mean what. Most firms fail that test — their data is spread across systems with conflicting identifiers, inconsistent field names, and no shared definition of a household or a fee. Milemarker does the normalization and reconciliation up front, so AI works against one reconciled record instead of a dozen partial ones.

What is Milemarker MCP?

Milemarker MCP connects Claude directly to your firm's Milemarker environment. You describe the metric, table, chart, or dashboard you want in plain language, and it gets built against your real data — including the styling on top of it. It reads and builds; it cannot alter the underlying data.

Can I build reports by describing what I want?

Yes. Operations leaders at firms using Milemarker MCP build reconciled revenue views, quarterly fee forecasts, client health scoring, and leadership dashboards by describing them rather than specifying them for someone else to build. The work that used to wait on an engineering queue now happens the same day the question is asked.

Ready to Control Every Approval?

Free analysis of where your approvals get stuck.

Watch complete client data flow into unified approval processes.

30 minutes to design approval workflows that actually work.

Ready to Control Every Approval?

Free analysis of where your approvals get stuck.

Watch complete client data flow into unified approval processes.

30 minutes to design approval workflows that actually work.

Ready to Control Every Approval?

Free analysis of where your approvals get stuck.

Watch complete client data flow into unified approval processes.

30 minutes to design approval workflows that actually work.

Ready to Connect Your Stack?

30-minute consultation on your data strategy and requirements.

Watch a walkthrough of the platform in action.

Ready to Connect Your Stack?

30-minute consultation on your data strategy and requirements.

Watch a walkthrough of the platform in action.

Ready to Connect Your Stack?

30-minute consultation on your data strategy and requirements.

Watch a walkthrough of the platform in action.