Platform
Platform
Dynamic Case Resolution
Resolve Complex Issues & Approvals Across Multiple Systems in Minutes
Not days. Track every client touchpoint. Close cases faster.
Dynamic Case Resolution turns every approval into a trackable, routable, closable process.



The Problem
Your Approval Process Is Approval Purgatory
Tuesday morning. Suitability review request comes in.
Advisor submits form. Missing three key pieces of data. Gets bounced back.
Thursday:
Resubmitted. Compliance needs client financials from the CRM. Operations can’t find them.
Friday:
Client calls. “When can I invest?” Advisor says “any day now.”
Monday:
Still sitting in someone’s queue. No one knows who owns it. Everyone assumes someone else is handling it.
Your approval process creates more problems than it solves.
What’s Actually Broken
Data Lives Everywhere. Decisions Live Nowhere.
Information Scatter
Client financials in CRM. Investment history in portfolio system. Risk tolerance in planning software. Suitability reviewer sees none of it.
Approval Limbo
Request bounces between compliance, operations, and management. No clear owner. No clear timeline. No clear next step.
Context Loss
Each handoff loses critical information. Reviewer gets partial picture. Makes uninformed decisions. Creates more work.
Status Blindness
Advisor doesn’t know where it stands. Client doesn’t know why it’s delayed. Management doesn’t know it exists.
Your central operations hub operates in the dark.
What We Fix
Unified Control Over Every Approval Process
Complete Case Context
System knows your client. Knows their accounts. Knows their history. Pre-fills 80% of the form before anyone types a word.
Complete Case Context
System knows your client. Knows their accounts. Knows their history. Pre-fills 80% of the form before anyone types a word.
Complete Case Context
System knows your client. Knows their accounts. Knows their history. Pre-fills 80% of the form before anyone types a word.
Intelligent Routing
Every request follows the same path. Clear handoffs, automatic notifications, real-time status. No more “let me check on that.”
Intelligent Routing
Every request follows the same path. Clear handoffs, automatic notifications, real-time status. No more “let me check on that.”
Intelligent Routing
Every request follows the same path. Clear handoffs, automatic notifications, real-time status. No more “let me check on that.”
Approval Orchestration
Catch mistakes before they happen. Validate data against real systems. Stop NIGOs at the source.
Approval Orchestration
Catch mistakes before they happen. Validate data against real systems. Stop NIGOs at the source.
Approval Orchestration
Catch mistakes before they happen. Validate data against real systems. Stop NIGOs at the source.
Bi-Directional Integration
Every completed process makes the next one smarter. Your system gets better, not just bigger.
Bi-Directional Integration
Every completed process makes the next one smarter. Your system gets better, not just bigger.
Bi-Directional Integration
Every completed process makes the next one smarter. Your system gets better, not just bigger.
Integrated Workflows
What You Get
Unified Data Assembly
Automatically pull client data from multiple sources
Complete financial picture for every approval request
Investment history & risk tolerance in one view
No more hunting across systems for context

Unified Data Assembly
Automatically pull client data from multiple sources
Complete financial picture for every approval request
Investment history & risk tolerance in one view
No more hunting across systems for context

Unified Data Assembly
Automatically pull client data from multiple sources
Complete financial picture for every approval request
Investment history & risk tolerance in one view
No more hunting across systems for context

Approval Workflow Control
Define approval chains that make sense
Set dollar thresholds & complexity triggers
Automatic notifications & deadline tracking
Exception handling for unusual requests

Approval Workflow Control
Define approval chains that make sense
Set dollar thresholds & complexity triggers
Automatic notifications & deadline tracking
Exception handling for unusual requests

Approval Workflow Control
Define approval chains that make sense
Set dollar thresholds & complexity triggers
Automatic notifications & deadline tracking
Exception handling for unusual requests

Smart Case Routing
Route alternatives approvals to qualified reviewers
Escalate high-dollar requests automatically
Balance workload across approval teams
Geographic routing for multi-office compliance

Smart Case Routing
Route alternatives approvals to qualified reviewers
Escalate high-dollar requests automatically
Balance workload across approval teams
Geographic routing for multi-office compliance

Data-Driven Decisions
All relevant client information pre-populated
Risk assessment tools integrated
Historical decision patterns accessible
Compliance flags & warnings built-in

Data-Driven Decisions
All relevant client information pre-populated
Risk assessment tools integrated
Historical decision patterns accessible
Compliance flags & warnings built-in

Status Transparency
Real-time visibility for advisors & clients
Progress tracking with clear next steps
Communication history in one thread
SLA monitoring & alerts

Status Transparency
Real-time visibility for advisors & clients
Progress tracking with clear next steps
Communication history in one thread
SLA monitoring & alerts

The Transformation
The Transformation
Before Dynamic Case Resolution
Before Dynamic Case Resolution
Suitability Reviews = Email Ping-Pong With Partial Data
Approval Status = “Let Me Check On That”
Decision Context = Scattered Across 5 Systems
Process Consistency = Hope For The Best
New account opening = 2 weeks, 6 systems, 47 manual steps
Approval process = email ping-pong and hope
Help desk = "have you tried turning it off and on again?"
Process visibility = "let me get back to you"
New account opening = 2 weeks, 6 systems, 47 manual steps
Approval process = email ping-pong and hope
Help desk = "have you tried turning it off and on again?"
Process visibility = "let me get back to you"




After Dynamic Case Resolution
After Dynamic Case Resolution
Suitability Reviews
Complete Data Picture, Clear Workflow
Approval Status
Real-Time Visibility For Everyone
Decision Context
Unified View Of All Relevant Information
Process Consistency
Standardized Approvals Every Time
" Finally, someone is leveling up the data experience for advisors. What Milemarker™ is doing has been long overdue in the wealth management industry. "

Torie Happe
Holistiplan Head of Partnerships
" Finally, someone is leveling up the data experience for advisors. What Milemarker™ is doing has been long overdue in the wealth management industry. "

Torie Happe
Holistiplan Head of Partnerships
" Finally, someone is leveling up the data experience for advisors. What Milemarker™ is doing has been long overdue in the wealth management industry. "

Torie Happe
Holistiplan Head of Partnerships
70%
Reduction In Approval Cycle Time
70%
Reduction In Approval Cycle Time
90%
Fewer Incomplete Submission Bounces
90%
Fewer Incomplete Submission Bounces
Zero
Approvals Lost In Email Chains
Zero
Approvals Lost In Email Chains
100%
Visibility Into Approval Status And Bottlenecks
100%
Visibility Into Approval Status And Bottlenecks
Advanced
Approval Features
Multi-Source Data Assembly
Pull client assets from custodial systems
Import risk profiles from planning software
Access investment history from portfolio platforms
Combine everything into approval-ready packages

Multi-Source Data Assembly
Pull client assets from custodial systems
Import risk profiles from planning software
Access investment history from portfolio platforms
Combine everything into approval-ready packages

Conditional Logic Workflows
Route based on investment type, dollar amount, client tier
Automatic compliance checks before human review
Escalation triggers for complex or high-risk requests
Exception handling for non-standard situations

Conditional Logic Workflows
Route based on investment type, dollar amount, client tier
Automatic compliance checks before human review
Escalation triggers for complex or high-risk requests
Exception handling for non-standard situations

Decision Documentation
Capture reasoning for every approval or denial
Link decisions to supporting data & analysis
Create searchable database of approval precedents
Maintain complete audit trail for regulators

Decision Documentation
Capture reasoning for every approval or denial
Link decisions to supporting data & analysis
Create searchable database of approval precedents
Maintain complete audit trail for regulators

Integration Ecosystem
Send approved requests to trading systems
Update CRM records with approval status
Notify planning software of investment changes
Sync with document management systems

Integration Ecosystem
Send approved requests to trading systems
Update CRM records with approval status
Notify planning software of investment changes
Sync with document management systems

Multi-Source Data Assembly
Pull client assets from custodial systems
Import risk profiles from planning software
Access investment history from portfolio platforms
Combine everything into approval-ready packages

Decision Documentation
Capture reasoning for every approval or denial
Link decisions to supporting data & analysis
Create searchable database of approval precedents
Maintain complete audit trail for regulators

Conditional Logic Workflows
Route based on investment type, dollar amount, client tier
Automatic compliance checks before human review
Escalation triggers for complex or high-risk requests
Exception handling for non-standard situations

Integration Ecosystem
Send approved requests to trading systems
Update CRM records with approval status
Notify planning software of investment changes
Sync with document management systems

Dynamic Case Resolution
Built For Real Firms
Operations Command Center
See every pending approval across your entire firm. Know exactly what’s where and who owns it.
Operations Command Center
See every pending approval across your entire firm. Know exactly what’s where and who owns it.
Operations Command Center
Connect Investment Decisions To Trade Execution
Automatic Allocation & Rebalancing
Real-Time Funding Alerts & Cash Management
Direct Integration With Your Trading Platform
Mass Action Management
Bulk approve routine requests. Escalate exceptions. Route urgent cases. Control at scale.
Mass Action Management
Bulk approve routine requests. Escalate exceptions. Route urgent cases. Control at scale.
Mass Action Management
Comprehensive Performance Tracking Across All Investments
Risk Analytics & Attribution Reporting
Custom Benchmarking & Peer Comparisons
Client-Ready Performance Summaries
Compliance Integration
Automatic flags for regulatory requirements. Built-in suitability checklists. Audit trail for every decision.
Compliance Integration
Automatic flags for regulatory requirements. Built-in suitability checklists. Audit trail for every decision.
Compliance Integration
Connect Investment Decisions To Trade Execution
Automatic Allocation & Rebalancing
Real-Time Funding Alerts & Cash Management
Direct Integration With Your Trading Platform
Performance Analytics
Track approval times by reviewer and request type. Identify bottlenecks. Optimize your process.
Performance Analytics
Track approval times by reviewer and request type. Identify bottlenecks. Optimize your process.
Performance Analytics
Comprehensive Performance Tracking Across All Investments
Risk Analytics & Attribution Reporting
Custom Benchmarking & Peer Comparisons
Client-Ready Performance Summaries
Turn your operations into the control center they should be.
Why This Matters
Every delayed approval costs you client trust. Every lost request costs you advisor confidence.As the central operations hub, you need control over every process.
Stop Explaining Why Approvals Take Weeks.
Stop Explaining Why Approvals Take Weeks.
Stop Hunting For Client Data Across Systems.
Stop Hunting For Client Data Across Systems.
Stop Losing Requests In Approval Limbo.
Stop Losing Requests In Approval Limbo.
Frequently asked questions.
Can’t find what you’re looking for? Reach out to our team at hello@milemarker.co
What is Milemarker?
Milemarker is a data infrastructure platform built for wealth management. It connects more than 690 data sources — custodians, CRMs, portfolio accounting, financial planning, billing, and compliance systems — and reconciles them into a single data lake your firm owns. Firms use it to report revenue across custodians, track advisor productivity, reconcile billing and fees, and put clean data behind AI.
Who is Milemarker built for?
Milemarker serves RIAs and family offices, independent broker-dealers, banks and trust companies, insurance carriers, private equity–backed platforms and aggregators, TAMPs and OCIOs, fund managers, and asset managers. The problem is the same across all of them: client, account, position, and revenue data sits in systems that were never designed to talk to each other, and no one can answer a basic question about the business without an export.
Does Milemarker replace our current technology stack?
No. Milemarker connects the systems you already use without requiring you to replace them. Advisors continue using their existing CRM, portfolio platform, and planning tools — Milemarker normalizes and unifies the data underneath.
How long does implementation take?
Implementations run between 2 and 12 weeks. Where a firm lands in that range depends on scope and on how quickly your team picks up Milemarker MCP — teams that lean on it move fastest.
Milemarker stays hands-on throughout, because the goal is for your team to run the platform rather than depend on ours. Every firm gets a success manager dedicated to making sure your business goals are met, working sessions every other week, training sessions, monthly partner calls, regular release notes, and full documentation.
What does Milemarker do with my firm's data?
Milemarker reads from the systems your firm already runs, normalizes each source into a consistent structure, and reconciles them into one record. That record lives in your firm's own governed environment, not a shared vendor database. You keep the raw feeds, the normalized tables, and the logic that produced them. Milemarker never uses your data to train AI models, and it is never for sale.
Does Milemarker train AI models on my client data?
No. At Milemarker we want to be absolutely clear: your data is yours. We treat it as sacred, we never use it to train AI models, and it is never for sale. Your firm's data sits in a governed environment scoped to your firm, with access controlled by your own roles and permissions.
What happens to my data if we stop using Milemarker?
You own your data. That does not change when the relationship does — your firm's data is yours during the engagement and yours afterward. It is never sold, and it is never used to train AI models.
Where does my firm's data live, and who can access it?
Your data lands in a governed environment scoped to your firm, with access controlled by your own roles and permissions rather than shared across customers. Milemarker runs on redundant infrastructure across three cloud providers and monitors it continuously. Data residency controls, right to deletion, and privacy-first defaults are built in, and the platform is GDPR compliant.
Is Milemarker SOC 2 certified?
Yes. Milemarker is SOC 2 certified, and is currently pursuing ISO 42001 certification for AI management systems. Data residency controls, right to deletion, and privacy-first defaults are built into the platform, which runs on redundant infrastructure across three cloud providers under continuous monitoring.
What systems does Milemarker connect to?
More than 690 data connections, spanning custodians, CRMs, portfolio accounting and performance systems, financial planning tools, billing and revenue platforms, document management, and compliance systems. Milemarker builds and maintains these connections directly and partners with third-party providers to extend them, so the catalog grows continuously. Connections specific to wealth management — the systems generalist data tools tend not to cover — are the deliberate focus.
Do I need engineers or an IT project to use Milemarker?
No. Milemarker builds and maintains the connections, so your firm does not write code, run extracts, or stand up infrastructure. Operations teams work in Milemarker directly — building reports, reconciling revenue, and changing what leadership sees without filing a ticket or waiting on a development cycle.
What makes a firm's data "AI-ready"?
Data is AI-ready when a model can answer a question about your business without a person first explaining where everything lives and which fields mean what. Most firms fail that test — their data is spread across systems with conflicting identifiers, inconsistent field names, and no shared definition of a household or a fee. Milemarker does the normalization and reconciliation up front, so AI works against one reconciled record instead of a dozen partial ones.
What is Milemarker MCP?
Milemarker MCP connects Claude directly to your firm's Milemarker environment. You describe the metric, table, chart, or dashboard you want in plain language, and it gets built against your real data — including the styling on top of it. It reads and builds; it cannot alter the underlying data.
Can I build reports by describing what I want?
Yes. Operations leaders at firms using Milemarker MCP build reconciled revenue views, quarterly fee forecasts, client health scoring, and leadership dashboards by describing them rather than specifying them for someone else to build. The work that used to wait on an engineering queue now happens the same day the question is asked.
Frequently asked questions.
Can’t find what you’re looking for? Reach out to our team at hello@milemarker.co
What is Milemarker?
Milemarker is a data infrastructure platform built for wealth management. It connects more than 690 data sources — custodians, CRMs, portfolio accounting, financial planning, billing, and compliance systems — and reconciles them into a single data lake your firm owns. Firms use it to report revenue across custodians, track advisor productivity, reconcile billing and fees, and put clean data behind AI.
Who is Milemarker built for?
Milemarker serves RIAs and family offices, independent broker-dealers, banks and trust companies, insurance carriers, private equity–backed platforms and aggregators, TAMPs and OCIOs, fund managers, and asset managers. The problem is the same across all of them: client, account, position, and revenue data sits in systems that were never designed to talk to each other, and no one can answer a basic question about the business without an export.
Does Milemarker replace our current technology stack?
No. Milemarker connects the systems you already use without requiring you to replace them. Advisors continue using their existing CRM, portfolio platform, and planning tools — Milemarker normalizes and unifies the data underneath.
How long does implementation take?
Implementations run between 2 and 12 weeks. Where a firm lands in that range depends on scope and on how quickly your team picks up Milemarker MCP — teams that lean on it move fastest.
Milemarker stays hands-on throughout, because the goal is for your team to run the platform rather than depend on ours. Every firm gets a success manager dedicated to making sure your business goals are met, working sessions every other week, training sessions, monthly partner calls, regular release notes, and full documentation.
What does Milemarker do with my firm's data?
Milemarker reads from the systems your firm already runs, normalizes each source into a consistent structure, and reconciles them into one record. That record lives in your firm's own governed environment, not a shared vendor database. You keep the raw feeds, the normalized tables, and the logic that produced them. Milemarker never uses your data to train AI models, and it is never for sale.
Does Milemarker train AI models on my client data?
No. At Milemarker we want to be absolutely clear: your data is yours. We treat it as sacred, we never use it to train AI models, and it is never for sale. Your firm's data sits in a governed environment scoped to your firm, with access controlled by your own roles and permissions.
What happens to my data if we stop using Milemarker?
You own your data. That does not change when the relationship does — your firm's data is yours during the engagement and yours afterward. It is never sold, and it is never used to train AI models.
Where does my firm's data live, and who can access it?
Your data lands in a governed environment scoped to your firm, with access controlled by your own roles and permissions rather than shared across customers. Milemarker runs on redundant infrastructure across three cloud providers and monitors it continuously. Data residency controls, right to deletion, and privacy-first defaults are built in, and the platform is GDPR compliant.
Is Milemarker SOC 2 certified?
Yes. Milemarker is SOC 2 certified, and is currently pursuing ISO 42001 certification for AI management systems. Data residency controls, right to deletion, and privacy-first defaults are built into the platform, which runs on redundant infrastructure across three cloud providers under continuous monitoring.
What systems does Milemarker connect to?
More than 690 data connections, spanning custodians, CRMs, portfolio accounting and performance systems, financial planning tools, billing and revenue platforms, document management, and compliance systems. Milemarker builds and maintains these connections directly and partners with third-party providers to extend them, so the catalog grows continuously. Connections specific to wealth management — the systems generalist data tools tend not to cover — are the deliberate focus.
Do I need engineers or an IT project to use Milemarker?
No. Milemarker builds and maintains the connections, so your firm does not write code, run extracts, or stand up infrastructure. Operations teams work in Milemarker directly — building reports, reconciling revenue, and changing what leadership sees without filing a ticket or waiting on a development cycle.
What makes a firm's data "AI-ready"?
Data is AI-ready when a model can answer a question about your business without a person first explaining where everything lives and which fields mean what. Most firms fail that test — their data is spread across systems with conflicting identifiers, inconsistent field names, and no shared definition of a household or a fee. Milemarker does the normalization and reconciliation up front, so AI works against one reconciled record instead of a dozen partial ones.
What is Milemarker MCP?
Milemarker MCP connects Claude directly to your firm's Milemarker environment. You describe the metric, table, chart, or dashboard you want in plain language, and it gets built against your real data — including the styling on top of it. It reads and builds; it cannot alter the underlying data.
Can I build reports by describing what I want?
Yes. Operations leaders at firms using Milemarker MCP build reconciled revenue views, quarterly fee forecasts, client health scoring, and leadership dashboards by describing them rather than specifying them for someone else to build. The work that used to wait on an engineering queue now happens the same day the question is asked.
Frequently asked questions.
Can’t find what you’re looking for? Reach out to our team at hello@milemarker.co
What is Milemarker?
Milemarker is a data infrastructure platform built for wealth management. It connects more than 690 data sources — custodians, CRMs, portfolio accounting, financial planning, billing, and compliance systems — and reconciles them into a single data lake your firm owns. Firms use it to report revenue across custodians, track advisor productivity, reconcile billing and fees, and put clean data behind AI.
Who is Milemarker built for?
Milemarker serves RIAs and family offices, independent broker-dealers, banks and trust companies, insurance carriers, private equity–backed platforms and aggregators, TAMPs and OCIOs, fund managers, and asset managers. The problem is the same across all of them: client, account, position, and revenue data sits in systems that were never designed to talk to each other, and no one can answer a basic question about the business without an export.
Does Milemarker replace our current technology stack?
No. Milemarker connects the systems you already use without requiring you to replace them. Advisors continue using their existing CRM, portfolio platform, and planning tools — Milemarker normalizes and unifies the data underneath.
How long does implementation take?
Implementations run between 2 and 12 weeks. Where a firm lands in that range depends on scope and on how quickly your team picks up Milemarker MCP — teams that lean on it move fastest.
Milemarker stays hands-on throughout, because the goal is for your team to run the platform rather than depend on ours. Every firm gets a success manager dedicated to making sure your business goals are met, working sessions every other week, training sessions, monthly partner calls, regular release notes, and full documentation.
What does Milemarker do with my firm's data?
Milemarker reads from the systems your firm already runs, normalizes each source into a consistent structure, and reconciles them into one record. That record lives in your firm's own governed environment, not a shared vendor database. You keep the raw feeds, the normalized tables, and the logic that produced them. Milemarker never uses your data to train AI models, and it is never for sale.
Does Milemarker train AI models on my client data?
No. At Milemarker we want to be absolutely clear: your data is yours. We treat it as sacred, we never use it to train AI models, and it is never for sale. Your firm's data sits in a governed environment scoped to your firm, with access controlled by your own roles and permissions.
What happens to my data if we stop using Milemarker?
You own your data. That does not change when the relationship does — your firm's data is yours during the engagement and yours afterward. It is never sold, and it is never used to train AI models.
Where does my firm's data live, and who can access it?
Your data lands in a governed environment scoped to your firm, with access controlled by your own roles and permissions rather than shared across customers. Milemarker runs on redundant infrastructure across three cloud providers and monitors it continuously. Data residency controls, right to deletion, and privacy-first defaults are built in, and the platform is GDPR compliant.
Is Milemarker SOC 2 certified?
Yes. Milemarker is SOC 2 certified, and is currently pursuing ISO 42001 certification for AI management systems. Data residency controls, right to deletion, and privacy-first defaults are built into the platform, which runs on redundant infrastructure across three cloud providers under continuous monitoring.
What systems does Milemarker connect to?
More than 690 data connections, spanning custodians, CRMs, portfolio accounting and performance systems, financial planning tools, billing and revenue platforms, document management, and compliance systems. Milemarker builds and maintains these connections directly and partners with third-party providers to extend them, so the catalog grows continuously. Connections specific to wealth management — the systems generalist data tools tend not to cover — are the deliberate focus.
Do I need engineers or an IT project to use Milemarker?
No. Milemarker builds and maintains the connections, so your firm does not write code, run extracts, or stand up infrastructure. Operations teams work in Milemarker directly — building reports, reconciling revenue, and changing what leadership sees without filing a ticket or waiting on a development cycle.
What makes a firm's data "AI-ready"?
Data is AI-ready when a model can answer a question about your business without a person first explaining where everything lives and which fields mean what. Most firms fail that test — their data is spread across systems with conflicting identifiers, inconsistent field names, and no shared definition of a household or a fee. Milemarker does the normalization and reconciliation up front, so AI works against one reconciled record instead of a dozen partial ones.
What is Milemarker MCP?
Milemarker MCP connects Claude directly to your firm's Milemarker environment. You describe the metric, table, chart, or dashboard you want in plain language, and it gets built against your real data — including the styling on top of it. It reads and builds; it cannot alter the underlying data.
Can I build reports by describing what I want?
Yes. Operations leaders at firms using Milemarker MCP build reconciled revenue views, quarterly fee forecasts, client health scoring, and leadership dashboards by describing them rather than specifying them for someone else to build. The work that used to wait on an engineering queue now happens the same day the question is asked.
Ready to Control Every Approval?
Free analysis of where your approvals get stuck.
Watch complete client data flow into unified approval processes.
30 minutes to design approval workflows that actually work.
Ready to Control Every Approval?
Free analysis of where your approvals get stuck.
Watch complete client data flow into unified approval processes.
30 minutes to design approval workflows that actually work.
Ready to Control Every Approval?
Free analysis of where your approvals get stuck.
Watch complete client data flow into unified approval processes.
30 minutes to design approval workflows that actually work.
Ready to Connect Your Stack?
30-minute consultation on your data strategy and requirements.
Watch a walkthrough of the platform in action.

Ready to Connect Your Stack?
30-minute consultation on your data strategy and requirements.
Watch a walkthrough of the platform in action.

Ready to Connect Your Stack?
30-minute consultation on your data strategy and requirements.
Watch a walkthrough of the platform in action.
